Upgraded Shopify Integration: Customers Can Now Track Shopify Orders

Dear Sellers,

It is of utmost importance to provide good customer service. One of its key aspects is giving customers real-time knowledge of their order status.

With EasyEcom you can now add a tracking number to all your orders, using which the customer can get live delivery status of the order.

This will help you with:

• Reduce customer support service expenses: As your customers won’t contact you regarding their order delivery.
• Increase your sales: When customers know exactly when their product will arrive you provide them with a good shipping experience and reduce their anxiety. A satisfied customer is likely to purchase again from you.
• Reduces the chances of bad reviews: When customers are informed beforehand about a delay in order delivery they are less likely to give your brand a bad review online.

In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.

Happy seamless selling!

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