Pricing that grows with you

Priced on what you
actually run.

Q: How is EasyEcom priced?

Pricing scales with what you actually run: order volume, SKU count, number of warehouses, users, the integrations you connect, and the modules you switch on. Because no two operations are identical, we quote each plan after a short walkthrough so you only pay for what fits your setup.

Q: Is there a free trial?

We don't offer a self-serve free trial. Instead, we run a tailored demo on your own workflows and data so you can see exactly how EasyEcom handles your channels, warehouses and returns before you commit.

Q: Which plan is right for me?

Starter suits growing D2C brands on a single warehouse across a few channels. Growth is for scaling omnichannel brands going multi-warehouse with wholesale and purchasing. Enterprise is built for high-volume brands and 3PLs that need custom roles, ERP integration and defined SLAs.

Q: What are EasyReco and EasyVMS, and why are they priced separately?

EasyReco (payment and return reconciliation) and EasyVMS (order-linked video proof) are add-on modules that bolt onto any plan. They tend to pay for themselves only once you hit real scale — meaningful marketplace payout volume or a returns and failed-delivery problem worth defending — so we price them separately and flag when they're worth switching on.

Q: How does support work?

Every plan gets in-dashboard chat support that escalates to email for anything that needs a deeper look, and every plan runs to the same response targets: first response within 15 minutes, P0 incidents worked in 45 minutes–2 hours, P1 in 1–2 business days, and P2 requests scoped with an ETA inside two weeks. Enterprise adds a dedicated success team, plus an assigned engineer for custom builds as a scoped add-on.

Q: Can I switch plans later?

Yes. Billing is monthly, and you can upgrade, downgrade or cancel at any time. Switching between plans is quick: as your order volume grows, you move up without re-implementing.

Q: How long does onboarding take?

Your first sales channel is typically live within about 72 hours, and a standard rollout reaches full go-live in about 10 weeks. Complex enterprise rollouts with ERP integration and custom workflows run about 12–16 weeks, scoped during onboarding.

Q: Which service levels apply?

Enterprise plans commit to 99.7% bin-level inventory accuracy and near real-time inventory sync under 60 seconds, with exact terms scoped and confirmed during onboarding. The platform is load-tested for 10M daily orders across all plans.

Orders, SKUs, warehouses, and the modules you switch on. That's what sets your price. Pick the plan that matches your stage today, and move up the moment you outgrow it. Every plan starts with a tailored walkthrough, so you only pay for what fits.

First channel live in ~72 hours Monthly billing, cancel anytime Upgrade or downgrade as you scale 455+ integrations available

How much do you ship, and from how many places?

Best fit

Growth

Multi-channel scale

Order volume

8,000orders / month

200StarterGrowthEnterprise250k+

Operational footprint

1warehouse

13+ → Enterprise12+

✓ Recommended for you

Starter

For growing D2C brands running a single warehouse across a handful of channels.

Built for

Early scale

Up to 3 users · up to ~100k SKUs · one warehouse

Book a demo

What you get

Unlimited e-commerce channels & marketplaces
Unlimited shipping carriers, rate-carded
Real-time inventory sync across channels
Returns management & mobile access
Accounting sync: QuickBooks, Xero & Tally
Sales invoice & return credit-note syncing

Switch on more power when the volume calls for it.

Some capabilities only earn their keep once you hit real scale. They're priced separately and bolt onto any plan. We'll flag when your order volume makes them worth it, never before.

Priced separately

EasyReco

Payment & return reconciliation

Match every marketplace payout, commission, fee and return, and recover the 1–4% of revenue that quietly leaks. Auto-tickets disputes and flags SLA breaches.

Worth it past meaningful payout volume

Priced separately

EasyVMS

Video proof for disputes

Cameras at packing and returns stations auto-tag footage to each order ID. Order-linked video evidence for return-fraud and marketplace claims: stored on EasyEcom servers.

Worth it once returns & failed deliveries bite margin

Enterprise add-on

Dedicated engineer

Custom builds & on-paper SLAs

Enterprise ships with a dedicated success team. When you need bespoke customizations or an engineer assigned to your account, we scope it and put it on paper as a priced add-on.

Available on Enterprise

Compare plans

Every capability, line by line.

Feature comparison across the Starter, Growth and Enterprise plans. Support response targets are identical on every plan.
Feature	Starter Book a demo	Growth Book a demo	Enterprise Talk to sales
Platform & scale
Users	Up to 3	Per seat	Per seat + custom roles
SKUs	Up to ~100k	Unlimited	Unlimited
Warehouses	One	By plan	Custom
E-commerce channels & marketplaces	Unlimited	Unlimited	Unlimited
Shipping carriers	Unlimited	Unlimited	Unlimited
Mobile access
Order management (OMS)
Real-time inventory sync near real-time, <60s
Multi-channel order processing
Returns management
Omnichannel store connect online + retail (O2O)	–
Intelligent order routing & splitting	–
Warehouse management (WMS)
Purchase orders & vendor management	–
Inbound logistics & receiving	–
SKU-level barcoding	–
Item-level barcoding serialized inventory	–	–
FIFO inventory	–
FEFO & expiry / batch tracking	–	–
B2B & wholesale
Wholesale / B2B order flow	–
EDI integration retail & big-box partners	–	–
Accounting & integrations
Sales invoice & credit-note syncing
QuickBooks, Xero & Tally integration
ERP: SAP, Oracle, NetSuite	–	–
Open API access	–	–
Support
First response same target on every plan	Within 15 min	Within 15 min	Within 15 min
P0 incident system down or orders blocked	Worked in 45 min–2 h	Worked in 45 min–2 h	Worked in 45 min–2 h
P1 / P2 targets P1 resolved · P2 scoped with an ETA	1–2 business days / ≤2 weeks	1–2 business days / ≤2 weeks	1–2 business days / ≤2 weeks
In-dashboard chat support
Email support
Dedicated success team	–	–
Assigned engineer & custom builds	–	–	Add-on
Add-on modules · any plan
EasyReco payment & return reconciliation	Add-on	Add-on	Add-on
EasyVMS video proof for disputes	Add-on	Add-on	Add-on

Enterprise service levels

Service levels most vendors keep vague.

On Enterprise, these are the service levels we operate to, scoped and confirmed during onboarding, and monthly billing means we re-earn the relationship every month.

<60s

Near real-time inventory sync across channels

99.7%

Bin-level inventory accuracy

10M

Daily orders load-tested, so peak never breaks you

Service levels apply to Enterprise plans. Exact terms are scoped and confirmed during onboarding.

★★★★★4.6G2

★★★★★4.8Gartner

★★★★★5.0Shopify

1,800+ brands & 3PLs · 5.1B+ orders processed · 455+ integrations · 12+ countries

FAQ

Pricing questions, answered.

How is EasyEcom priced?

Pricing scales with what you actually run: order volume, SKU count, number of warehouses, users, the integrations you connect, and the modules you switch on. Because no two operations are identical, we quote each plan after a short walkthrough so you only pay for what fits your setup.

Is there a free trial?

We don't offer a self-serve free trial. Instead, we run a tailored demo on your own workflows and data so you can see exactly how EasyEcom handles your channels, warehouses and returns before you commit. Book a demo to get started.

Which plan is right for me?

Starter suits growing D2C brands on a single warehouse across a few channels. Growth is for scaling omnichannel brands going multi-warehouse with wholesale and purchasing. Enterprise is built for high-volume brands and 3PLs that need custom roles, ERP integration and defined SLAs. Try the slider at the top for a quick pointer.

What are EasyReco and EasyVMS, and why are they priced separately?

EasyReco (payment & return reconciliation) and EasyVMS (order-linked video proof) are add-on modules that bolt onto any plan. They tend to pay for themselves only once you hit real scale: meaningful marketplace payout volume or a returns and failed-delivery problem worth defending. We price them separately and flag when they're worth switching on. You can estimate what they'd recover before you add them.

How does support work?

Every plan gets in-dashboard chat support that escalates to email for anything that needs a deeper look, and every plan runs to the same response targets: first response within 15 minutes, P0 incidents worked in 45 minutes–2 hours, P1 in 1–2 business days, and P2 requests scoped with an ETA inside two weeks. Enterprise adds a dedicated success team, plus an assigned engineer for custom builds as a scoped add-on.

Can I switch plans later?

Yes. Billing is monthly, and you can upgrade, downgrade or cancel at any time. Switching between plans is quick: as your order volume grows, you move up without re-implementing.

How long does onboarding take?

Your first sales channel is typically live within about 72 hours, and a standard rollout reaches full go-live in about 10 weeks. Complex enterprise rollouts with ERP integration and custom workflows run about 12–16 weeks, scoped during onboarding. See the full implementation & onboarding timeline.

Which service levels apply?

Enterprise plans commit to 99.7% bin-level inventory accuracy and near real-time inventory sync under 60 seconds, with exact terms scoped and confirmed during onboarding. The platform is load-tested for 10M daily orders across all plans.

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