Upgraded Shipway Integration: Track Shipway Order Fulfillment Status and Cancellation Updates
To further ensure you can easily track order status and share updates with your customers, the system now records following order tracking statuses:
Also, EasyEcom will send direct updates to Shipway in case an order assigned to Shipway is canceled in the system.
This will help you ensure the carrier partner doesn’t come for order pick up for canceled orders and prevent dispatching canceled orders.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io for any queries. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!
Frequently asked questions
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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