Seamless Manifesting for Reused AWB Numbers

When you’re scaling your shipping operations, the last thing you need is a technical glitch blocking a perfectly valid shipment. Until now, if a courier recycled an Air Waybill (AWB) number that you had used in the past, our system would flag it as a duplicate and block the manifest generation, even if that old order was closed years ago.

With our latest update, EasyEcom now intelligently validates AWB reuse. The system no longer scans your entire historical database. Instead, it only checks for conflicts against open orders from the last six months. This means if a courier reassigns an AWB number after a long interval, you can manifest your shipment without hitting a "duplicate" error.

Why it matters:

• Eliminates Manifest Failures: No more getting stuck on valid shipments just because a courier recycled a tracking number.
• Smarter Validation: The system distinguishes between a genuine conflict (an active order) and a recycled number from an old, closed shipment.
• Faster Dispatch: Reduces the need for manual intervention or back-and-forth coordination with courier partners to "unblock" numbers.

Key Enhancement: We’ve narrowed the AWB conflict check to a 6-month rolling window, instantly unblocking reused tracking numbers from older orders.

• Manifest Without Friction: Reused AWBs now generate automatically, no more "duplicate" errors on recycled numbers.
• Smart Security: Still blocks genuine conflicts if an AWB is active within the last 180 days.
• Universal Speed: One fix that works across all your fulfillment locations instantly.

Need help or have questions?

Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io.
You can also connect directly with our product support team using the live chat on your dashboard.

Support Timings:

IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)

EST: 9 a.m.–6 p.m. (All days)

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