Real-time Tracking for Flawless Dispatch Accuracy
When you rely on external systems or custom dashboards to manage your orders, data accuracy is everything. Until now, certain critical changes—like adjusting your Turnaround Time (TAT) or shifting a Dispatch After Date—didn’t trigger an update in the "last updated" timestamp of our Orders API. This meant your downstream systems might have missed these changes entirely, leading to sync delays and potential shipping miscalculations.
We’ve now updated our API sync logic to ensure that every second counts. Now, the moment you modify a TAT or Dispatch Date in EasyEcom, the system immediately flags that order as updated. This ensures that any external tool you use for your operations stays perfectly in sync with your dashboard, giving you a single, reliable source of truth for your fulfillment timelines.
Why it matters:
- Flawless System Sync: External apps and custom integrations will now instantly detect changes to your dispatch dates and TAT.
- Eliminates Data Silos: Prevents your team from looking at outdated shipping dates in one system while EasyEcom shows another.
- Improved Shipping Accuracy: Ensures that any logic built around "Dispatch After" dates remains consistent across your entire tech stack.
Key Enhancement: We’ve refined the API behavior to ensure that every scheduling change is captured and communicated in real time.
- Automatic Refresh: The last_update_date now triggers automatically on TAT and Dispatch date modifications.
- API Reliability: Downstream systems using sync logic will no longer miss critical order updates.
- Seamless Backend Performance: This logic correction applies globally across all "Get All Orders" API calls.
Need help or have questions?
Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io.
You can also connect directly with our product support team using the live chat on your dashboard.
Support Timings:
IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)
EST: 9 a.m.–6 p.m. (All days)
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
Can I run multiple warehouses, dark stores, and 3PL sites from one place
Yes. EasyEcom gives you a unified view across one to fifty locations and routes each order to the warehouse with stock closest to the customer using pin-code and distance logic. You can run regional hubs, dark stores, and 3PL sites, and 3PLs can white-label the platform under their own brand.
What makes EasyEcom different from other warehouse management systems?
Three things. It is an operating system, not a point tool: inventory, orders, warehouse execution, and reconciliation in one platform. It is built for marketplace and quick-commerce complexity, not just single-store DTC. And it includes marketplace payment reconciliation and accounting, which pure WMS and fulfilment platforms do not offer.
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