Precision Returns with Smart Invoice Selection for Android

Managing returns for complex orders with multiple shipments shouldn't involve guesswork. Until now, processing a return on the Android app for an order with several invoices could be a point of friction. Without a clear way to distinguish specific items within a shipment was challenging, making it hard to ensure 100% data accuracy while processing returns on the go in the warehouse.

We’ve now introduced Smart Invoice Selection for Android Returns. If an order contains multiple invoices, the app will automatically prompt you to select the correct one before you begin the return process. This ensures that every return you process is linked to the exact shipment it belongs to, keeping your inventory levels precise and your financial records clean without needing to head back to a desktop.

Why it matters:

• Guaranteed Accuracy: Eliminate errors by ensuring returns are logged against the specific invoice and shipment they originated from.
• Cleaner Inventory Data: Proper mapping means your stock levels stay updated correctly across your entire warehouse hierarchy.
• Seamless Mobile Workflow: Your warehouse team can handle complex, multi-part returns directly from their Android devices with total confidence.

Key Enhancement: We’ve added a dedicated selection layer to the Android return flow to handle multi-invoice orders with ease.

• Intuitive Prompts: The selection screen only appears when multiple invoices exist, keeping your simple returns fast and your complex returns accurate.
• Direct Mapping: Link returns to the correct billing data instantly to prevent reconciliation headaches later.
• Mobile Precision: Maintain enterprise-grade data standards even when you are away from your desk.

Need help or have questions? 

Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io. You can also connect directly with our product support team using the live chat on your dashboard.

Support Timings:

• IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)
• EST: 9 a.m.–6 p.m. (All days)