Precision Order Cloning for Error-Free Shipping

When you’re cloning orders or creating them manually, your shipping and billing data needs to be exact. Until now, a glitch in the address fields often meant that "Address Line 2" would auto-fill with incorrect data or refuse to save your manual edits. This forced you to double-check every cloned order to avoid shipping labels with wrong addresses, which could lead to failed deliveries and customer frustration.

We’ve fixed this by decoupling Address Line 1 and 2, giving you full manual control over every detail. Now, when you clone an order, the system respects your input—Address Line 2 no longer pulls unrelated data, and every manual change you make is saved instantly and correctly. This ensures that the address you see on your screen is exactly what gets printed on your shipping label.

Why it matters:

• Reliable Address Capture: Separate fields for Line 1 and Line 2 ensure all address details are captured clearly and accurately.
• Eliminate Label Errors: No more unintended auto-fills or "ghost data" overrides, drastically reducing the risk of shipment returns.
• Faster Order Entry: Clone orders with confidence knowing the address data will save exactly as you enter it, without needing constant re-editing.

Key Enhancement: You now have precise, separate control over both address lines during order creation and cloning.

• Full Editability: Edit Address Line 1 and Line 2 independently for both shipping and billing sections.
• Guaranteed Saves: Your manual updates are locked in immediately with no system overrides.
• Zero Configuration: This fix is live on your dashboard—no setup required to start shipping with higher accuracy.

Need help or have questions?

Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io.
You can also connect directly with our product support team using the live chat on your dashboard.

Support Timings:‍

IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)

EST: 9 a.m.–6 p.m. (All days)