Precise Customer Mapping for B2B & Quick Commerce
When managing high-stakes B2B and Quick Commerce channels, data accuracy at the point of entry is everything. Until now, there was no way to map a specific "Sales Channel" during the initial integration setup. This meant that when B2B orders were imported, the system would create customers without this specific channel context, often requiring manual tagging later or leading to fragmented reporting.
We’ve now added a Sales Channel Selection field directly within your integration setup for Quick Commerce and B2B marketplaces. By selecting the appropriate channel at the start, you ensure that every customer created during an order import is automatically assigned to the correct Sales Channel. This eliminates manual mapping after the fact and ensures your customer data is organized and report-ready from day one.
Why it matters:
- Automated Data Organization: Customers created via B2B order imports are now automatically categorized under your chosen Sales Channel.
- Eliminates Manual Tagging: No more going back to edit customer profiles; the system maps the data correctly the moment the order hits your dashboard.
- Zero Workflow Disruption: This update enhances your data structure without changing your existing routing, allocation, or EDI behaviors.
Key Enhancement: You can now define your Sales Channel mapping at the very beginning of your integration journey.
- Simplified Setup: Choose your Sales Channel directly from the "Add Channel" pop-up for a more complete integration.
- Clean Reporting: Maintain a clear view of which channel drives your B2B customers without extra effort.
- Broad Compatibility: Now live for key channels including Swiggy Instamart, Zepto, Blinkit, and major B2B platforms like Myntra, Ajio, and Amazon Retail.
Need help or have questions?
Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io.
You can also connect directly with our product support team using the live chat on your dashboard.
Support Timings:
IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)
EST: 9 a.m.–6 p.m. (All days)
Everything You Need to Know
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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