Sometimes, you may not receive timely payments from your payment gateway. To help you combat this, the system now enables you to easily identify the payment gateway and the respective reference numbers of all your unsettled orders.
To view this, go to “Reconciliation> Payment Reconciliation” and select the warehouse and set the time duration for which you want to view your invoices.
You can also download the payment reconciliation excel file to view payment details of all the orders.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at firstname.lastname@example.org. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!