To help you track the customer orders that the carrier partner has picked, the system now provides you with the functionality to mark orders as “Handover”.
This will help you:
To mark orders as a handover, go to “Orders >> Dispatch History” section and click on “Start Handover”.
You can then select the orders picked by carrier partner and mark it as handover
For your easy tracking, the system will change the order shipment status to “Handover” on Order Tracking session and record handover timestamps in Sales Report.
To know more about the step-by-step process, please refer to Handover guide
In case of any queries, get in touch with our customer support via our helpdesk or write to us at email@example.com. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
It’s quick and easy to switch between our different pricing plans from your dashboard.