EasyEcom records quality check status in the system while recording goods received. This ensures that you only list products that meet your quality standards across your sales channels.
However, sometimes you have to ship QC failed products to the end customer due to some special arrangement with certain customers. In such cases, you can now ship QC failed products directly to a customer and record it in the system. The system will accept serial numbers of inventory items that have failed QC check during the pick-confirmation process.
Please note the system will not list QC fail products on your sales channels and this functionality is only possible if you have serialized your inventory items.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at firstname.lastname@example.org. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!