New Feature: Receive Unique Tracking Number for Sub-Orders
The system will now automatically send a unique identifier along with the order ID in case an order is split into multiple shipments.
Carriers like Shyplite and Clickpost do not allow multiple shipments against the same Order ID, thereby making it impossible to ship split orders. This feature will ensure you seamlessly ship sub-orders via Shyplite and Clickpost.
For example, if an order OD123 is split into suborders OD123_1 and OD123_2, the system will generate separate Invoice IDs 456 and875 for both the suborders.
The order number shared with the carrier partner for both the sub-orders will be “OrderNumber_InvoiceID”.
Continuing with the same example, the Order Numbers now will be OD123_1_456 and OD123_2_875.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!
Frequently asked questions
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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