New Feature: Enable Webhook Configuration Directly from System
The system now has a dedicated panel to help you directly configure webhook triggers for third-party systems/interfaces like marketplaces, ERPs, BI Tools etc.
This ensures your team gets real-time inventory and order-status updates whenever:
- Orders are confirmed in the system
- Orders are marked as Ready to Dispatch (RTD)
- New orders are created manually in the system
- Manifests are created
- Orders are marked as return
- Order tracking details
- Inventory changes (inventory movement across warehouses, inventory adjustments, etc.)
- Inventory is received at warehouses
The team is continually working on upgrading the webhook functionality and more update triggers will be introduced shortly.
With quick access to real-time order-status updates, the same can be communicated to the consumer and enhance customer experience.
Similarly, real-time inventory status updates can help your team improve inventory planning, ensure optimal stock availability across warehouses at all times to fulfill customer orders.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Frequently asked questions
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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