New Feature: Enable Different Location for Returns Handling

Dear Sellers,

We aim to provide you with a state-of-the-art Warehouse Management Solution, and to ensure that we continuously upgrade our features and add on new functionalities.

Our latest functionality will help you better manage your returned orders.

You can now receive returned orders at different locations vs. dispatch addresses. Let’s say you dispatched an order from Warehouse A/ Store A, and in case the order is returned, you can receive it at another warehouse or store, based on your requirements.

This will help you:

• Improve your warehouse/store efficiency
• Make necessary improvements in the product before selling again

This feature can be very powerful for companies operating in the fashion space where they have to refinish the items that come back via returns. If their warehouse is not equipped to handle returned merchandise, another location can be enabled to receive and refurbish the items and send to the main dispatch location.

In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.

Happy seamless selling!

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