In case the assigned carrier partner is unable to ship your order, the system now provides you with the functionality to re-assign your order to another carrier partner.
This will ensure that you are able to fulfill your customer orders in the shortest time duration possible.
In order to change carrier partners after generating manifest, first on the “Order Details” tab select “Unship Order”.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at firstname.lastname@example.org. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!