New Feature: Automated Management for B2B Order Returns

Dear Sellers,

Managing returned B2B orders sent after a long time gap in bulk can be difficult. Usually such returns do not have any reference to order numbers and hence in-warding such returns is highly manual. Without any reference to the original invoice, it is not possible to generate the correct credit memo for these returns. We have solved that problem now. We have automated the process of attaching B2B returns automatically to the relevant invoices for that client, so that taxation handling along with inventory expiry dates, etc.  can be easily managed.

The system will automatically add back FMCG products’ returned orders based on their batch code. For all non-FMCG products the system will assign back the orders based on First-In-First-Out-Basis.

This way you will be able to easily manage your returned orders, save the accounting team’s time and eliminate the chances of manual errors as the whole process is automated.

In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.

Happy seamless selling!

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