Generally, when a warehouse team processes orders in batches, each batch is assigned a separate picker and packer. However, in some cases, the same user can pick-pack the order batch, when the batch size is relatively smaller.
The earlier system setup displayed a warehouse user either as a picker or packer under their respective roles in the Order Batches section. To simplify batch order processing, the same warehouse user is reflected under both Picker and Packer dropdowns.
Besides this, to further avoid any manual errors in batch order processing, the system now enables pickers and packers to only view the batches assigned to them, and restricts access to creating new batches.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at email@example.com. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m. to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!