Instant clarity on invalid serials during Cycle Counts
Your inventory audits should provide answers, not more questions. When you find a serialized item in a bin that shouldn't be there, you need to know why immediately. We’ve upgraded the Cycle Count process to stop the guesswork by providing real-time explanations for "invalid" serial statuses.
Instead of just flagging a mismatch, the system now identifies exactly why a scanned item is ineligible for available stock. Whether an item is marked as Damaged, QC Fail, Quarantine, or even Near Expiry, you are alerted the moment you scan it. This bridges the gap between what you see on the shelf and what the system knows, ensuring your physical and digital records are truly synchronized.
Why it matters:
- Real-Time Identification: You get an instant alert on the Android app the moment an invalid serial is scanned.
- Eliminates Manual Investigation: No more cross-referencing multiple screens to find out why a serial number is being rejected.
- Detailed Audit Trails: The "Remarks" column in your Bin-Wise reports now explicitly lists the reason for the flag, making post-count reconciliation much faster.
Key Enhancement: Your Cycle Counts now feature instant logic checks for an expanded range of serial statuses like Fraud, Transfer, and Questionable.
- Instant Alerts: See "Invalid" flags directly on your Android app the moment you scan.
- Total Transparency: Know exactly why a serial is rejected—whether it’s damaged, near-expiry, or quarantined.
- Audit-Ready Reports: Get a full breakdown of these flags in the "Remarks" column of your Bin-Wise Report.
Need help or have questions?
Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io.
You can also connect directly with our product support team using the live chat on your dashboard.
Support Timings:
IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)
EST: 9 a.m.–6 p.m. (All days)
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
Can I run multiple warehouses, dark stores, and 3PL sites from one place
Yes. EasyEcom gives you a unified view across one to fifty locations and routes each order to the warehouse with stock closest to the customer using pin-code and distance logic. You can run regional hubs, dark stores, and 3PL sites, and 3PLs can white-label the platform under their own brand.
What makes EasyEcom different from other warehouse management systems?
Three things. It is an operating system, not a point tool: inventory, orders, warehouse execution, and reconciliation in one platform. It is built for marketplace and quick-commerce complexity, not just single-store DTC. And it includes marketplace payment reconciliation and accounting, which pure WMS and fulfilment platforms do not offer.
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