Improve B2B Return Visibility with Customer-Level Return Reporting
Tracking customer returns is essential for maintaining accurate records and streamlining inventory reconciliation. Until now, the Customer Return Report did not support customer-level B2B returns, making it more difficult to monitor return transactions and gain complete visibility into B2B return activities.
We've enhanced the Customer Return Report to include support for Customer-Level B2B Returns. Businesses can now view and track B2B customer return details directly within the report, making return monitoring more transparent while simplifying reconciliation and operational reporting.
Why it matters:
- Improved Return Visibility: Track customer-level B2B return transactions from a single report.
- Simplified Return Management: Access return information more easily without relying on manual tracking.
- Faster Reconciliation: Support more efficient reconciliation of customer return records.
Key Enhancement: We've expanded the Customer Return Report to support B2B return visibility.
- Customer-Level Return Tracking: View B2B customer return details directly within the report.
- Enhanced Reporting Visibility: Improve monitoring of return transactions across customer accounts.
- Simplified Reconciliation: Support more accurate return verification and reporting.
Need help or have questions?
Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io. You can also connect directly with our product support team using the live chat on your dashboard.
Support Timings:
- IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)
- EST: 9 a.m.–6 p.m. (All days)
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
Can I run multiple warehouses, dark stores, and 3PL sites from one place
Yes. EasyEcom gives you a unified view across one to fifty locations and routes each order to the warehouse with stock closest to the customer using pin-code and distance logic. You can run regional hubs, dark stores, and 3PL sites, and 3PLs can white-label the platform under their own brand.
What makes EasyEcom different from other warehouse management systems?
Three things. It is an operating system, not a point tool: inventory, orders, warehouse execution, and reconciliation in one platform. It is built for marketplace and quick-commerce complexity, not just single-store DTC. And it includes marketplace payment reconciliation and accounting, which pure WMS and fulfilment platforms do not offer.
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