Feature Enhancement: Upgraded Return Report
To help you easily identify return orders for combo products, the upgraded Return Report will now record product type and its SKU details.
Let us say, you shipped a combo item for a shirt and a trouser and the customer has returned the trouser.
In this case, the Return Report will record:
- SKU details of trouser (returned combo component)
- SKU details of combo (Parent SKU code)
- Record SKU type as “Combo”
This in turn will enable you to take necessary action to avoid returns like change combo components, improve quality of returned combo components, etc.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!
Frequently asked questions
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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