The “Unknown Category” in the category master can include both perishable and non-perishable products.
The system automatically delists perishable products based on their shelf life set in the system. In order to avoid automatic delisting of non-perishable products, the system has now removed the access to defining shelf life for products that are in the “Unknown Category”.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at firstname.lastname@example.org. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!