The system will now show you all the failed orders for all batches in one go on a single tab.
This will help you identify the reasons behind all failed orders, and eventually take corrective actions like setting the tax rate, assigning inventory to the order, entering customer contact details, etc to rectify them.
This, in turn, will ensure timely order fulfillment.
In order to view all failed orders, navigate to “Orders >> Print Labels >> Failed Orders”
To make it easier for your team, the system also has an option to select a batch and view all the failed orders in the selected batch.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at email@example.com. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!