Feature Enhancement: Upgraded Batch Order Processing
The system will now show you all the failed orders for all batches in one go on a single tab.
This will help you identify the reasons behind all failed orders, and eventually take corrective actions like setting the tax rate, assigning inventory to the order, entering customer contact details, etc to rectify them.
This, in turn, will ensure timely order fulfillment.
In order to view all failed orders, navigate to “Orders >> Print Labels >> Failed Orders”
To make it easier for your team, the system also has an option to select a batch and view all the failed orders in the selected batch.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!
Frequently asked questions
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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