Earlier the system considered your specified sales channels orders as “Failed Orders” until your warehouse team performed a quality check for the assigned order inventory. This ensured that you only sold products that met your quality standards.
To make this process easier for you, the system now provides you with the option to enable “QC Check” for your sales channel orders directly from the system.
In order to do this, go to “Account Settings >> Sync Channels” and enable “QC”.
This will ensure that you only sell QC-pass products to your customers.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at firstname.lastname@example.org. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!