The system now provides you with updated pending return status on a single dashboard. This further improves your operational visibility, and in turn, helps you optimize return management.
Here’s an example to explain the operational benefit-
Let’s say a return request was initiated on a marketplace, and the same gets reflected in the system as a pending return. The warehouse users are aware of the pending return but are unable to track its status, like delivered at the warehouse, product lost in transit, etc.
The lack of insights on pending return status updates (that are updated on a marketplace after the pending return is imported) makes it difficult to plan warehouse activities and in turn delays return management. To overcome this problem, the system now fetches pending return status from marketplaces on real-time bases.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at firstname.lastname@example.org. You can also talk to our product support executives directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m. to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!