Feature Enhancement: Filter B2C Orders Based on SLA Date
For easier identification of order SLAs, the system provides you with the functionality to track B2C orders based on the time remaining in the SLA breach.
The system has now introduced a new filter to segregate orders based on SLA date to further optimize order processing and ensure you adhere to marketplace-defined SLAs.
Note that, currently, you can set order SLA duration for 7 days only in the following sections:
- New Orders
- Batch Orders
- Print Labels
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executives directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m. to 6 p.m. EST for non-Indian sellers.
Frequently asked questions
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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