Enhanced Data Privacy with Controlled Shipping Label Details
Protecting your customers’ data is more critical than ever. Previously, mobile numbers were often visible on shipping labels by default for various vendor accounts. This lack of centralized control made it difficult to standardize privacy protocols across your operations and left sensitive contact information exposed when it wasn't strictly necessary for delivery.
We’ve now implemented Privacy-First Shipping Labels, where mobile numbers are hidden by default. This update ensures that customer contact details are shielded unless you explicitly choose to show them. You now have the precision to enable phone number visibility only for specific vendors where it’s required for fulfillment, giving you professional-grade control over your data footprint without affecting your entire account.
Why it matters:
- Strengthened Data Privacy: Automatically hide sensitive customer mobile numbers to comply with modern privacy standards and protect your buyers.
- Granular Visibility Control: You decide who sees what. Enable contact details selectively at the vendor level without making global changes.
- Standardized Operations: Eliminate the guesswork of which labels show phone numbers and which don't with a secure, "privacy-on" default setting.
Key Enhancement: We’ve moved from "always-on" contact sharing to a secure, permission-based model for your labels.
- Privacy by Default: Mobile numbers stay hidden unless you request activation through the Support Tool.
- Vendor-Level Precision: Control settings for specific vendor IDs (CIDs) to maintain flexibility for different fulfillment partners.
- Seamless Transition: We’ve already retro-activated settings for your existing locations that require visibility, so your current flow remains uninterrupted.
Need help or have questions?
Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io.
You can also connect directly with our product support team using the live chat on your dashboard.
Support Timings:
IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)
EST: 9 a.m.–6 p.m. (All days)
Everything You Need to Know
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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