Bug Fixes in Invoice Download and Return Order Handling
Dear Sellers,
Our team constantly works towards updating our system to ensure that you enjoy a seamless selling experience.
This week we have solved two issues, and you can now easily:
- Download invoices of auto-closed orders– Earlier if you processed an order from the marketplace directly for some reason, the bulk invoice download function would break. Now we have fixed that and for such orders EasyEcom invoices will be exported.
- Handle returned orders more efficiently even if it contains both combo components and individual SKUs
If there is any issue that you face, please let us know. Our team will help you resolve it as soon as possible.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!
Frequently asked questions
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
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