App Upgrade: Enhanced Return Management via App
The upgraded app return management functionality now enables warehouse users to mark returned items as damaged and/or fraud if required. Easy marking of returned goods via app eliminates reliance on the system thus speeding up return management.
You can now record the following inventory status for returned items via the app:
- Good - If the product meets your quality standards
- Repair- If the product requires repair work, and can be re-listed post reparation
- Damaged- If the product does not meet your quality standards and can not be repaired
- Fraud - If a wrong product is delivered to your warehouse
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executives directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m. to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!
Frequently asked questions
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
.png)