Accurate SLA Tracking for 3PL Locations
When you rely on 3PL partners for fulfillment, keeping a close eye on service level agreements (SLAs) is non-negotiable for maintaining customer trust. Until now, pulling the SLA Breached Report for 3PL-managed locations often resulted in empty data sets or incomplete records. This lack of visibility made it difficult to audit partner performance, identify fulfillment delays, or address missed timelines before they impacted your ratings.
We’ve now restored full data visibility for 3PL locations within the SLA Breached Report. This fix ensures that your reports now pull accurate, real-time data across all external fulfillment centers. By eliminating blank reports, we’re giving you the clarity you need to hold your partners accountable and ensure every order stays on track, regardless of where it’s being shipped from.
Why it matters:
- Complete 3PL Visibility: Gain a clear view of missed SLAs specifically for your 3PL-managed locations without data gaps.
- Accountability at Scale: Use accurate reporting to audit third-party performance and ensure fulfillment partners meet your standards.
- Eliminate Reporting Blind Spots: No more troubleshooting blank files; your reports now accurately reflect your operational reality.
Key Enhancement: We’ve bridge the data gap to ensure your 3PL locations are fully represented in your compliance tracking.
- Reliable Reporting: The SLA Breached Report now successfully returns all relevant data for 3PL locations.
- Audit-Ready Data: Access a single source of truth for fulfillment delays across your entire location network.
- Seamless Monitoring: Track breached timelines effortlessly to maintain high performance across all shipping nodes.
Need help or have questions? Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io. You can also connect directly with our product support team using the live chat on your dashboard.
Support Timings:
- IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)
- EST: 9 a.m.–6 p.m. (All days)
Everything You Need to Know
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
How long does it take to implement?
On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
What is EasyEcom
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
What if I want to change plans?
It’s quick and easy to switch between our different pricing plans from your dashboard.
.png)