The upgraded Shiprocket integration now enables you to initiate reverse pickup of customer orders return and track order details.
To initiate order return go to the “Order>>Return” section, select the product the customer wants to return and click on “Initiate Return” button.
Return shipment tracking number will be displayed once the reverse shipment is created. Tracking will be activated once reverse shipment is picked up.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at firstname.lastname@example.org. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!
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On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
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