Earlier the system allowed you to cancel an Order and create another order using the same Order ID only once. For example, if you canceled order OD-7852 of a shirt and trouser, you had the option to create another Order with the same Order ID (OD-7852).
To further streamline your order management, the system now provides you with functionality to delete an order with the same Order ID multiple times, if required.
This will help you avoid order duplicacy and ensure seamless order processing.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at firstname.lastname@example.org. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers.
Happy seamless selling!