System users can shorten the returns process by initiating the return and generating a reverse Airway Bill (AWB) through the API. This streamlines the returns process by mapping the reverse AWB to the type of return request, making it easy for merchants to determine refunds, approve disposals and deal with disputes.
For the complete steps on creating the reverse pickup via API in the system, follow the detailed tutorial.
In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io. You can also talk to our product support executive directly via the live chat feature available on the dashboard.
IST Timings: 9 a.m. - 7 p.m -> Work days, 9 a.m.– 5 p.m. -> Saturday, Sunday
EST Timings: 9 a.m. - 6 p.m. -> All days
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On an average we on-board customers within a week wherein complete integration with multiple channels, ERP tool and courier companies is provided as per the requirement.
EasyEcom is an enterprise grade omni-channel inventory and order management solution. It acts as an operational backbone for retail organizations by linking their eCommerce, wholesale and offline retail operations. Take advantage of advance features such as profitability analytics, inventory forecasting, warehouse management system etc.
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